Refund Policy

Effective date: June 7, 2026
Last updated: June 7, 2026

1. Overview

This Refund Policy explains how Chibi Style handles refunds for subscriptions and pay-as-you-go credit purchases.

2. Subscription Cancellations

You may cancel your subscription at any time through the billing portal. Cancellation takes effect at the end of the current billing period, and access continues until that date.

3. Subscription Refunds

Subscription payments may be eligible for a refund when:

• you request a refund within 7 days of the initial purchase or renewal date;
• the service was materially unavailable or defective during the billing period;
• a refund is required by applicable law.

Refunds are generally not provided for partial use of a billing period, change of mind after the refund window has expired, or account termination caused by violation of our Terms of Service.

4. Pay-As-You-Go Credits

Pay-as-you-go credit purchases are final and non-refundable except where required by applicable law. Unused pay-as-you-go credits do not expire and remain available on your account.

5. How to Request a Refund

To request a refund, contact us at support@chibistyle.art with:

• your account email address;
• the purchase or invoice reference;
• a brief explanation of the request.

We will review your request and respond within 5 business days.

6. Processing

Approved refunds are returned to the original payment method. Processing times vary by payment provider and may take 5-10 business days to appear on your statement.

7. Chargebacks

If you initiate a chargeback without first contacting us, we may suspend or terminate your account pending resolution.

8. Changes

We may update this Refund Policy from time to time. Material updates will be communicated through the service or by other reasonable means.

9. Contact

For refund inquiries, contact: support@chibistyle.art